FAQ

Home > FAQ

What is the BFour Water Ioniser?
The BFour Water Ioniser is a high-performance machine designed to ionise water, producing alkaline water with various health benefits. It is manufactured in South Korea using advanced technology, ensuring a long lifespan of up to 25 years

What kind of warranty does the BFour Water Ioniser offer?

The BFour Water Ioniser includes:

  • 1-year product warranty for repairs and defects.
  • 5-year warranty on the titanium plates in the ionising chamber.

What type of plates are used in the ionisation chamber?

The BFour Water Ioniser is equipped with 9 solid platinum-coated titanium plates in the ionisation chamber. These plates ensure efficient and consistent ionisation, producing high-quality alkaline water. The durability of these plates is backed by a 5-year warranty.

How long do the filters last, and when should they be replaced?

The machine includes two filters designed to prevent dust particles from affecting the ionisation chamber. These filters should be replaced every 8000 liters of water usage.

How does the machine clean itself?

The BFour Water Ioniser features a self-cleaning mechanism that activates the first time it's switched on each day. This automatic cleaning maintains the machine's performance and reduces the need for manual maintenance.

What types of water settings are available on the BFour Water Ioniser?

The machine offers 9 water settings, including::

  • 4 acidic water options.
  • 1 neutral water option
  • 4 alkaline water options The pH range varies from 3 (acidic) to 11.5 (alkaline), allowing users to select water suitable for different purposes, from drinking to cleaning.

What are the health benefits of the alkaline water produced by the machine?

Alkaline water produced by the BFour Water Ioniser:

  • Has micro-clustering, which improves hydration..
  • Features an Oxidation Reduction Potential (ORP) of -850 mV, making it a potent antioxidant.
  • Contains 1800 hydrogen ions per billion (ppb), promoting overall health and reducing oxidative stress.

What are the uses for the waste acidic water produced by the machine?

The waste acidic water can be used for:

  • Household cleaning (e.g., surfaces, vegetables, fruits).
  • Bathing, as it is beneficial for skin and hair health, helping to balance pH and retain natural oils.

How long is the lifespan of the BFour Water Ioniser?

The BFour Water Ioniser is designed to last 25 years, ensuring long-term reliable performance..

Does the BFour Water Ioniser come with on-site service?

Yes, the machine includes 1 year of on-site service, covering any necessary repairs or technical assistance during the first year.

Can the BFour Water Ioniser be installed with a Reverse Osmosis (RO) machine?

Yes, the BFour Water Ioniser is compatible with RO systems, ensuring the water is purified before being ionised for enhanced quality.

How do I know when to replace the filters?

The filters should be replaced every 8000 liters of water. Some models include a filter replacement indicator to notify you when it's time for a change.

Is regular maintenance required for the BFour Water Ioniser?

Thanks to its self-cleaning feature, the machine requires minimal maintenance. Regular filter replacements and occasional cleaning are recommended. On-site service is available during the first year for any major issues.